FAQ

We understand you might have many questions while shopping. Below are some of the most common questions.

 

*CAN I RETURN MY ORDER?

Yes. However, you will have to pay for the shipping costs.

 

*WHAT IF MY ITEMS ARRIVED DAMAGED OR DEFECTIVE

We work hard to ensure items arrive in perfect condition, but we understand that isn't always the case. If you receive a damaged or defective item, please visit Contact Us and report the issue.

 

*DO YOU HAVE ANY STORE LOCATION?

We are an online only retailer. In order to keep our selection large, prices low, and service exceptional we do not have a store front where you can view our products.

 

*CAN I PICKUP THE ITEMS LOCALLY TO AVOID SHIPPING COST?

No. Since we're an online store, our items are handled, packed and shipped at the warehouse. There will be no customer service or pickup hours at the warehouse.

 

*Which payment methods are accepted?

We accept PayPal® ，Visa，Mastercard，American express，Discover，JCB，Diners Club and 银联 payments.